Cacellation And Refund Policy:

At RaziMatrimonial.com, we strive to provide the best possible experience to our users. We understand that circumstances may arise where you may request a refund for your membership or subscription fee. This Refund Policy outlines the conditions under which refunds may be granted and the process to follow to initiate a refund request.

Membership and Subscription Fees:

1. Eligibility for Refund:

Refunds may be considered under the following circumstances:
- Duplicate payment: If you accidentally made multiple payments for the same membership or subscription, you may request a refund for the duplicate transaction.
- Technical issues: In the event of technical glitches or errors on our platform that prevent you from accessing or utilizing our services, you may be eligible for a refund.

2. Non-Eligibility for Refund:

Refunds are generally not provided under the following circumstances:
- Change of mind: If you decide to discontinue or no longer require our services after making a payment, refunds may not be granted.
- Finding a suitable match: Once you have successfully found a suitable match or partner through our platform, refunds will not be issued for the remaining duration of your membership or subscription.
- Dissatisfaction with services: Dissatisfaction alone is not a valid reason for a refund since we provide you with a trial package.

3. Refund Process:

To initiate a refund request, please follow these steps:
- Contact our customer support team within 7 days from the date of the initial transaction to request a refund. You can call us at +91-904420299 or email us at info@RaziMatrimonial.com.
- Clearly state the reason for your refund request and provide relevant details.
- Our team will review your request and investigate the matter accordingly.
- If your request meets the eligibility criteria, we will process your refund within 72 working hours from the time of approval.
- Refunds will generally be issued through the original payment method used during the transaction. However, alternative arrangements may be made on a case-by-case basis.

4. Refund Amount:

The refund amount, if approved, will depend on various factors, including the specific circumstances of your refund request and the remaining duration of your membership or subscription.

5. Contact Us:

If you have any questions or need further clarification regarding our refund policy, please contact our customer support team. We will be happy to assist you and address any concerns you may have.

Please note that this refund policy applies only to membership or subscription fees paid to RaziMatrimonial.com and does not cover any third-party services or transactions. Additionally, this policy may be subject to change at our discretion, and any updates will be communicated on our website.

We value your trust and strive to provide fair and transparent policies. Our refund policy is designed to ensure that your concerns are addressed in a timely and appropriate manner. Thank you for choosing RaziMatrimonial.com, and we look forward to assisting you on your matrimonial journey.